“The level of communication, transparency, organization and ethical treatment we have received from A&T has been above and beyond the service we have received from another agency. The respect they have shown for my father and his needs, as well as our entire family far exceeds anything we ever received. The quality of the aides that come into our home to care for my father’s needs is superior, as is the quality of the management.” J.S.
“Dear A&T Healthcare Staff, Just a note from an old friend who enjoyed her nursing career and working for A&T, a wonderful healthcare agency. I’d like to wish each nurse a Happy Nurses Day as I will always remember when my sister and I received the Rockland County Nurse Recognition Day awards in 2007. Someday I will share my albums and poems I wrote for patients. Now that I am retired I still volunteer each week playing piano at nearby nursing facilities. Once again, I enjoyed my years at A&T Healthcare and wish you all a Happy Nurses Day.” All My Best, Carol B.
“To Whom It May Concern: I am writing this letter to thank and praise your organization for the exceptional service I received from you. My Husband was admitted to the hospital after what was supposed to be ambulatory surgery. We did not know until close to 5pm that he was to be an in-patient. At that late hour I called your agency to arrange for a private duty nurse to be with him from 7pm through 7am I spoke with your intake RN, who was very efficient, caring and professional. She arranged for this to happen in that short window of time. She did everything to make it go smoothly for me explaining everything from cost to implementation. She even called me back, took cell phone numbers of my adult children and assured me that if I needed the agency after hours that I could reach a service that would take care of me 24/7. The RN Supervisor who did the intake at the hospital was also efficient, caring and professional. Since I was not physically present but my daughters were, she spoke to me on the phone and then there. The nurse arrived on time and attended to my husband, who had a rough night, very well. She even gave my daughters her cell phone number so that they could check back in with her throughout the night. Kudos to you all. You made a difficult situation easier. I was very impressed with how smoothly you made everything go. My thanks, once again.” Sincerely, GH